Knowledge Base

16-Bit Windows-Based Applications May Hang w/Network Printer

Article ID: 103361

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q103361
In Windows NT, if you lose your connection to a network printer and it is set as the default printer, 16-bit Windows-based applications may load significantly slower than usual or appear to hang completely.

When 16-bit Windows-based applications, such as Write, attempt to load, they may search for a printer. If the printer is a network printer and the connection has been broken, the application may load very slowly or appear to hang.

WORKAROUND

To work around this problem, install a local printer and set it as the default, reestablish the network connection, or remove the network connection entirely.

MORE INFORMATION

Steps to Reproduce Problem

  1. In Print Manager, connect to a network printer and set it as your default printer.
  2. Close Print Manager and return to Program Manager.
  3. Open Write from the Accessories group twice.

    NOTE: The reason for doing this twice is that if no other 16-bit Windows-based applications have been loaded, the first launch of Write will take longer because it has to load the 16-bit Windows Subsystem.
  4. Notice the time Write takes to load.
  5. Close all instances of Write.
  6. Unplug the network cable from the network card.

    NOTE: Consult with your Network Administrator before removing any network hardware.
  7. Restart Write and notice the extra time it takes to load.

Additional query words: prodnt wow

Keywords: kbprint kbnetwork KB103361


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