Knowledge Base

PC Win: MAPIHELP=path Not Updated When Mail Is Installed

Article ID: 103814

Article Last Modified on 10/30/2006

APPLIES TO

This article was previously published under Q103814

SYMPTOMS

The MAPIHelp=<path> setting in the MSMAIL.INI file does not get updated when you install version 3.2 of Microsoft Mail for Windows over an existing older version and the setup directory differs from the existing mail directory.

CAUSE

Setup fails to update all paths pointing to program files.

RESOLUTION

Edit the MSMAIL.INI file and make sure the MAPIHELP=<path> setting points to your system's most recent installation of Mail.

STATUS

Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.20

Keywords: KB103814


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