Knowledge Base

PC Win: No Sound with View New Messages Notification

Article ID: 103986

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q103986

SYMPTOMS

With versions 3.0, 3.0b and 3.2 of Microsoft Mail for Windows, if you choose New Messages from the View menu and find new mail, the envelope flashes but the new-mail chime does not sound.

WORKAROUND

There is no workaround at this time. You do not, however, miss the arrival of new mail if you have chosen View New Messages: new mail is immediately displayed on the screen.

STATUS

Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.00b 3.20 noise beep

Keywords: KB103986