Disabling I8042PRT.SYS Mouse Driver Also Disables the Keyboard
Article ID: 104072
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
This article was previously published under Q104072
SUMMARY
If the PS/2 Mouse Port driver, I8042PRT.SYS, is either disabled with
Control Panel or removed from the WINNT\SYSTEM32\DRIVERS subdirectory,
the keyboard becomes inoperative.
The PS/2 Mouse Port mouse is supported on both x86-based and
RISC-based computers. It connects to a round, 6-pin connector that is
built into the computer as the Intel 8042 (or Intel 8742) auxiliary
device. The keyboard is also connected to the Intel 8042, and is
supported by the same driver.
The PS/2 mouse driver is normally set as System in the Devices portion
of Control Panel. If it is disabled and the keyboard is inoperative,
use the Last Known Good Configuration menu on startup of Windows NT to
restore the driver and the keyboard.
Additional query words: prodnt tshoot
Keywords: kbprint KB104072