KB104121 - Angia Modems May Fail with DoubleSpace

Article ID: 104121

Article Last Modified on 11/22/1999

Microsoft MS-DOS 6.0 Standard Edition
Microsoft MS-DOS 6.2 Standard Edition
Microsoft MS-DOS 6.22 Standard Edition

This article was previously published under Q104121

SYMPTOMS

This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

Angia Communications Technical Support has confirmed that ANY fax software program may have problems operating on a DoubleSpace- compressed drive when using Angia Communications modems.

CAUSE

A problem exists in the ability of the software to synchronize read speeds from a compressed disk while utilizing an Angia Communications modem. Angia Technical Support confirms that this problem occurs with any type of disk-compression software, including Stacker and SuperStor.

WORKAROUND

To work around this problem, Angia suggests copying the fax software package to the uncompressed drive.

MORE INFORMATION

The following is a list of Angia Communications modems that are affected by disk-compression software:

DataSTAR 2400
DataSTAR 2442
DataSTAR 14442
FaxSTAR 2400
FaxSTAR 2442
FaxSTAR 9642
FaxSTAR 14442
PCMCIA 24 TYPE II
PCMCIA 96 TYPE II PCMCIA 14.4 TYPE
II PCMCIA 14.4 Toshiba
Pocket Portable 2442
Pocket Portable 14442
Pocket Desktop 14442

Additional query words: 6.00 modem dblspace 6.20

Keywords: KB104121