Knowledge Base

Details Button May Be Dimmed in WINMSD Drives Section

Article ID: 104293

Article Last Modified on 4/13/2004


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This article was previously published under Q104293

SUMMARY

When using Windows NT Diagnostics, the Details button of the Drives Information dialog box is grayed out if a removable media drive is selected and there is no media in the drive. Windows NT Diagnostics retrieves drive details from the media itself. Without a formatted disk in a drive, it cannot read any information.

Insert a formatted disk in the drive to view the details of a removable media drive. You may need to choose Drives again for Windows NT Diagnostics to sense the inserted disk. CD-ROM, floppy, floptical and bernoulli drives are all recognized by Windows NT.

For additional information on removable media under Windows NT, query on the following words in the Microsoft Knowledge Base:

REMOVABLE and MEDIA and REQUIREMENTS


Additional query words: prodnt

Keywords: KB104293