Knowledge Base

Pack Rat Problems Under Windows NT

Article ID: 104384

Article Last Modified on 3/16/2004


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This article was previously published under Q104384

SUMMARY

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
The following problems may occur when you run Pack Rat under Windows NT:
  • Borders next to continuous agenda items are missing.
  • On RISC-based computers, you are unable to start Windows help files. This is because there is no default association set up for the .HLP extension. To add this extension, perform the following procedure:
    1. Start Registry Editor.
    2. Go to the following subtree and key:

      HKEY_USERS\DEFAULT\Software\Microsoft\Windows NT \CurrentVersion\Extensions

    3. Choose Add Value from the Edit menu and add the following value:

      hlp : REG_SZ : winhlp32.exe ^.hlp

    4. Exit Registry Editor.
    Windows help files should now start normally.

Additional query words: prodnt packrat

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