Knowledge Base

CHKDSK Finds Lost Clusters When ScanDisk Does Not

Article ID: 104540

Article Last Modified on 11/20/1999

Microsoft MS-DOS 6.2 Standard Edition
Microsoft MS-DOS 6.22 Standard Edition

This article was previously published under Q104540

SYMPTOMS

CHKDSK may report lost clusters on a system when ScanDisk (or another third-party surface scan utility) indicates that the disk has no problems.

CAUSE

This situation occurs when you have corruption in the volume label. ScanDisk is ignoring clusters assigned to volume labels, while CHKDSK is not.

RESOLUTION

To work around this problem, run CHKDSK /F.

Additional query words: 6.20

Keywords: KB104540