Stop Message Error 0x0000000E
Article ID: 104903
Article Last Modified on 4/12/2004
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q104903
SYMPTOMS
During the setup of the Windows NT 3.1, you may receive a STOP message
with
the trap error 0x0000000E. This error message is most likely to occur
while
attempting to load Windows NT to complete the GUI portion of Setup.
CAUSE
This problem may be caused by an incorrect memory configuration.
RESOLUTION
To avoid this problem, check the following:
- Make sure the amount of memory installed on the computer is set
correctly within the CMOS setup. If you have an EISA computer, make
sure you run the EISA Configuration software to correctly configure
the amount of memory.
- Some ISA bus computers experience problems running Windows NT
Setup with more than 16 MB of physical memory. Reducing the amount of
memory to no more than 16 MB may solve the problem.
- Make sure the memory chips have the same rated speed (for example,
all chips 80 nanosecond) and manufacturer.
Additional query words: prodnt inf memory parity kernel blue boot trap
Keywords: kbsetup KB104903