Knowledge Base

Cardfile Printing on LaserJet 4 Prints Double Line

Article ID: 104927

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q104927

SYMPTOMS

When you print from Cardfile using the Hewlett-Packard (HP) LaserJet 4 or HP LaserJet 4Si PCL drivers, a double line is printed between the index lines and the body of the card. The lower of the two lines is printed through any text on the first line of the body of the card.

RESOLUTION

The HP LaserJet 4 Si/Si MX PS, HP LaserJet II, and HP LaserJet III drivers do not exhibit this problem.

MORE INFORMATION


Steps to Reproduce Problem

  1. Install the HP LaserJet 4 or HP LaserJet 4Si PCL driver.
  2. Run Cardfile in Card view (default) and type some text on the index line and also on the first line of the body.
  3. From the File menu, choose Print.
The card will print correctly, with the exception of a double line instead of a single line between the index line and the card body.

NOTE: There is a double line in the card on the screen, but only a single line should be printed.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 3.1. This problem was corrected in Windows NT Workstation or Server version 3.5.

Additional query words: prodnt Laser Jet

Keywords: kbprint KB104927


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