DoubleSpace Automount May Hang System with NCache or Speedisk

SUMMARY

Your system may stop responding (hang) when DoubleSpace attempts to automatically mount (using the Automount switch) a removable media disk if you are using Symantec NCache or Speedisk.

To work around this problem, either do not use NCache or Speedisk, or disable the DoubleSpace Automount switch.

For more information on DoubleSpace and Automount, type help dblspace automount at the MS-DOS command prompt and then press ENTER.

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

NOTE: This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.