Knowledge Base

Paintbrush Starts in Monochrome with Color Display

Article ID: 105602

Article Last Modified on 10/31/2006

Microsoft Windows NT Advanced Server 3.1
Microsoft Windows NT Workstation 3.1
Microsoft Windows NT Advanced Server 3.1

This article was previously published under Q105602

SYMPTOMS

When you start Paintbrush, the palette it displays is monochrome even though you have configured Windows NT for color video.

CAUSE

Windows NT incorrectly returns (GetDeviceCaps) the number of available colors to 32-bit drivers.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt

Keywords: KB105602