Envelope Printing Problems with HP DeskJet 500c
Article ID: 106003
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q106003
SYMPTOMS
When an application running under Windows NT targets its output for a
#10 envelope (4.125-by-9.5-inch) with the Hewlett-Packard (HP) DeskJet
500c printer driver, the output is restricted to a square region 4.125
inches on each side, located at the top left of the envelope. Output
that extends beyond this region is truncated (sometimes leaving
partial characters) and does not print.
STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows
NT Advanced Server version 3.1. We are researching this problem and
will post new information here in the Microsoft Knowledge Base as it
becomes available.
Additional query words: prodnt Env Comm10
Keywords: kbprint KB106003