Knowledge Base

MSAV: Disk Error Prevents Further Virus Checking

PSS ID Number: 106412

Article Last Modified on 11/20/1999


The information in this article applies to:


This article was previously published under Q106412

SYMPTOMS

If Microsoft Anti-Virus or Microsoft Anti-Virus for Windows encounters a disk error while scanning for viruses, it forces you to exit and does not continue scanning.

RESOLUTION

To work around this problem, run ScanDisk and then run Microsoft Anti-Virus again.

Additional query words: MWAV 6.20

Keywords: KB106412
Technology: kbMSDOS620 kbMSDOS622 kbMSDOSSearch