OEM Modems May Be Supported by Windows for Workgroups

This article was previously published under Q107058

Many original equipment manufacturer (OEM) modem vendors sell modems that are licensed from other vendors. For example, some Gateway internal modems are actually U.S. Robotics Sportster modems.

If you plan to use an unsupported modem with Windows for Workgroups Remote Access, you should contact your OEM and determine the true modem brand and model. Then, choose the actual modem type when you install Remote Access.