Knowledge Base

NDW 2.2 Shows Newly Created Directories on Drives B and C

Article ID: 108108

Article Last Modified on 5/6/2003


APPLIES TO


This article was previously published under Q108108

SYMPTOMS

After you create a new directory on drive B using Norton Desktop for Windows (NDW), the NDW File Manager may display the newly created directory on both drives B and C.

CAUSE

This problem occurs when you have configured NDW to view collapsible trees (by choosing Use Collapsible Tree from the Tree menu) and you have windows for both drives B and C visible on the screen simultaneously. If the C window is not visible, it is refreshed by the time you display it and will not show the incorrect directory.

RESOLUTION

You can work around this situation by choosing to update the display. For more information on this problem, contact Symantec Technical Support.

Additional query words: 6.22 6.20 2.0 2.1 2.20

Keywords: KB108108