Knowledge Base

Word 6.0 Find File Generates Application Error in NTVDM.EXE

Article ID: 108264

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q108264

SYMPTOMS

You receive an application error in NTVDM.EXE when you print in the background and perform a Find File operation in Microsoft Word for Windows 6.0. After the error, Word stops responding (hangs).

NOTE: This problem may only occur when finding a file from a network share and using a 256-color video driver.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K


Additional query words: prodnt

Keywords: kbinterop KB108264


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