Knowledge Base

Setup Problem on Intel 486 Express

Article ID: 108419

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q108419

SYMPTOMS

You may receive the following error message during Windows NT setup on an Intel 486 Express MX rev. B:
An error occurred reading from or determining the configuration of a hard disk drive attached to your computer. This may indicate a hardware or configuration problem with a disk drive, disk controller, or SCSI adapter.

CAUSE

This error message may be caused by one of the following:

  • Your SCSI cable may be too short (less than one inch between the drive and the SCSI card). -or-

  • You have an incorrect jumper setting for video, such as Video Memory set to 512K.

RESOLUTION

To work around this problem, do one of the following:

  • If your SCSI cable is too short, move it to another slot on the ribbon (50-pin connector). -or-

  • If you have an incorrect jumper setting for video, change Video Memory to 1 MB.

Additional query words: prodnt err msg

Keywords: kbsetup KB108419


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