Knowledge Base

WINNT: TrueType Problems on Some Laser Printers

Article ID: 108772

Article Last Modified on 10/29/2003


APPLIES TO


This article was previously published under Q108772

SYMPTOMS

The Hewlett-Packard (HP) LaserJet Plus and printers that emulate the LaserJet Plus or the original LaserJet may have problems printing TrueType fonts from Microsoft Windows NT version 3.1. Symptoms of this problem include incorrect fonts, garbage characters, and missing characters in the output.

CAUSE

Windows NT downloads TrueType fonts to PCL printers as HP Type 2 fonts. The HP LaserJet Plus and many emulating laser printers do not fully support this font format.

The Panasonic KX-P4450 and Brother HL-8 also exhibit this problem under Windows NT.

WORKAROUND

To work around this problem, use the original Hewlett-Packard LaserJet driver so that TrueType fonts are printed as graphics.

Additional query words: winnt win31 3.10 hplj lj+ w4wprint w4wfont laser jet true type

Keywords: kbprint kbfaq KB108772