Error: Word Cannot Find or Run This Application (MSINFO)

Q110175

The information in this article applies to:

SYMPTOMS

When you try to obtain system information using the Word 6.0 for Windows Help menu, you may receive the following error message:

Word Cannot Find or Run this Application (MSINFO)
NOTE: To get system information, choose About from the Help menu and then choose System Info.


CAUSE

You receive the error message noted above when the [Microsoft System Info] section is missing from the WIN.INI file.


RESOLUTION

To correct this problem, use Windows Notepad to edit the WIN.INI file and correct the [Microsoft System Info] section; this section should have an MSINFO= entry that points to your MSINFO.EXE file. For example:

[Microsoft System Info]
MSINFO=C:\WINDOWS\MSAPPS\MSINFO\MSINFO.EXE

Additional query words: 6.0 winword word6

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Last Reviewed: November 4, 2000
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