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HP LaserJet 4si Printer Driver Supports Only One Cartridge

Article ID: 110454

Article Last Modified on 4/9/2004


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This article was previously published under Q110454

SYMPTOMS

The Hewlett-Packard (HP) LaserJet 4si driver in Microsoft Windows NT and Microsoft Windows NT Advanced Server only allows you to choose one font cartridge.

CAUSE

The HP LaserJet 4si printer supports two font cartridges. The HP LaserJet 4si printer driver in Windows NT and Windows NT Advanced Server was ported over from the HP LaserJet 4, which only supports one font cartridge.

WORKAROUND

You can use two font cartridges if you use the HP LaserJet 3si driver, but you will lose the ability to print 600 dots per inch (dpi).

The Hewlett-Packard products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kbprint kbhardware KB110454