Knowledge Base

Setup Fails with 16 or 32 BIOS Drives

Article ID: 110458

Article Last Modified on 3/15/2004

APPLIES TO

This article was previously published under Q110458

SYMPTOMS

Setup fails before the flex-boot menu is displayed when 16 or 32 BIOS drives are installed. An error message similar to the following is displayed:
Couldn't open drive...
If the number of disks being reported at location 0040:0075 is changed to 2, the system starts fine.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base:

SERVPACK


Additional query words: prodnt

Keywords: kbsetup KB110458


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