Knowledge Base

Information Does Not Display in a Help Box

Article ID: 111245

Article Last Modified on 1/21/2000

Microsoft Works 3.0 Standard Edition

This article was previously published under Q111245

SUMMARY

In a low-memory situation, there may not be anything displayed when an item is selected from the Help menu. The Help window will display with a title bar and buttons, but the Help information may not display. If a search is done, it will function correctly.

MORE INFORMATION

Steps to Reproduce Situation

If you do the following, you will have low-memory problems (less than 1250K will be available):

Disable your swap file.
Start several applications.
Open some large documents or several documents until there is less than 1250K free.

Additional query words: kbhowto empty blank mem error err content item can't see hlp wp db ss comm display

Keywords: kbhowto KB111245