Q111371 - CCMail Entry in WIN.INI Causes Setup Problems with

CCMail Entry in WIN.INI Causes Setup Problems with _MSIMP.DLL

Q111371

The information in this article applies to:

Microsoft Word for Windows, versions 6.0, 6.0a

SYMPTOMS

When you run Word 6.0 Workstation Setup, _MSIMP.DLL may be placed in the Word for Windows program directory or the CCMail program directory. In addition, depending on what rights you have to these directories if located on a network server, you may experience one or more of the following error messages when Setup reaches 100-percent completion:

Cannot change properties of the file named <path>\CCMAIL\_MSIMP.DLL

Cannot find the file named <path>\CCMAIL\_MSIMP.DLL

Could not remove the file named _MSIMP.DLL

CAUSE

Word 6.0 Setup is designed to search your WIN.INI file to determine whether Lotus Notes is installed on your system. If Setup believes Lotus Notes exists on your system, it installs the Word 6.0 for Windows _MSIMP.DLL converter in your Notes program directory and registers the converter in your NOTES.INI file so that you can import Word 6.0 documents into Notes.

The particular WIN.INI entry Setup searches for to make this determination is not unique to Lotus Notes. It is also used by Lotus CCMail. Therefore, Word 6.0 Setup will erroneously attempt to install the _MSIMP.DLL converter in your CCMail program directory in the following scenarios:

Both CCMail and Lotus Notes are installed and the CCMail program entry appears prior to the Lotus Notes entry in WIN.INI

Only CCMail is installed on your system

CCMail is no longer installed on your system, but its WIN.INI entry remains

STATUS

Microsoft has confirmed this to be a problem in the Setup program for Word versions 6.0 and 6.0a for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUNDS

Workaround 1

If you have the ability to log on to your network with full privileges to the Word and CCMail directory locations, do so prior to running WorkStation Setup. If you log on with full rights, the _MSIMP.DLL file may still be incorrectly copied to your CCMail program (this incorrectly copied file will not harm your system), but you will not receive error messages when Setup is complete.

Workaround 2

If Lotus Notes is not installed on your system, do the following:

Prior to running Word Setup, temporarily comment out the [Lotus Mail] section in your WIN.INI file by inserting semicolons at the beginning of each relevant line:


      ; [LotusMail]
      ; Program=<path>\CCMAIL\WMAIL.EXE
      ; Application=WMAIL.EXE

This will prevent Word Setup from attempting to install _MSIMP.DLL.

Workaround 3

If both Lotus CCMail and Lotus Notes are installed on your system, move the Lotus Notes program entry above the CCMail program entry in the [LotusMail] section of WIN.INI prior to running Workstation Setup. Your program entry should resemble the following:


   [LotusMail]

   Program=<drive><path>\NOTES\NOTES.EXE
   Application=Notes
   Program=<drive><path>\CCMAIL\WMAIL.EXE
   Application=WMAIL.EXE

MORE INFORMATION

The following is a detailed description of the steps currently used by Word 6.0 and 6.0a Workstation Setup to install the converter file _MSIMP.DLL and how this can result in the problems referenced above.

Setup searches your WIN.INI for the following Lotus section and program entries:
```
      [LotusMail]
      Program = 
```
If these entries are not present, Setup does not attempt to install _MSIMP.DLL. If these entries are present, Setup will attempt to install this converter in the directory specified by the first program entry line in the [LotusMail] section.

If Setup finds a [LotusMail] section and Program entry (whether for CCMail or Lotus Notes) the file _MSIMP.DLL is copied to the Word 6.0 for Windows program directory. This occurs during installation from 1.2 megabyte (MB) Disk 6 or 1.44 MB Disk 7.

Once all Word files have been copied to the Word program directory, Setup retrieves the directory path from the first program entry in the [LotusMail] section of WIN.INI and attempts to copy _MSIMP.DLL from your Word for Windows program directory to that location.

If the first or only program entry in the [LotusMail] section in your WIN.INI contains the path to your CCMail directory, Setup will erroneously attempt to copy _MSIMP.DLL to this location.

If you don't have full rights to this directory location or the directory doesn't exist, a copy of _MSIMP.DLL remains in the Word for Windows program directory, and one or more of the following messages may be received:

Cannot change properties of the file named <path>\CCMAIL\_MSIMP.DLL

Cannot find the file named <path>\CCMAIL\_MSIMP.DLL

If you do have full rights (for example, administrator rights) to the CCMail directory, Setup erroneously copies _MSIMP.DLL to this directory and attempts to remove the existing copy from your Word for Windows program directory.

If you don't have adequate rights to remove _MSIMP.DLL from the Word for Windows program directory, the following error message may be received:

Could not remove the file named _MSIMP.DLL

If you do have full rights or sufficient rights to delete a file in the Word for Windows program directory, _MSIMP.DLL is deleted from this location.

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Keywords : kbconversion
Issue type :
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