Knowledge Base

FAX: Err Msg: App for Attached File Could Not Be Found

Article ID: 112230

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q112230

SYMPTOMS

The Microsoft Mail version 3.0 Windows Client fails when trying to read a FAX attachment from a 2.1a version of the Microsoft Mail Gateway to FAX.

The error message reads:
The application for the attached file 'M:\FAX\00000002.DCX
(or one of its components) could not be found.

CAUSE

The problem is that the 2.1 Gateway to FAX places the path name in front of the attachment file name.

RESOLUTION

Upgrade your Microsoft Mail Gateway to FAX to version 3.0.

Additional query words: 2.10a 3.00 3.0a err msg errmsg

Keywords: KB112230