Knowledge Base

FaxDrv: Improper Scaling with Excel 4.0

Article ID: 112234

Article Last Modified on 10/30/2006

Microsoft Mail Gateway to Fax 3.0a
Microsoft Excel 4.0 Standard Edition

This article was previously published under Q112234

SYMPTOMS

The Microsoft Mail Gateway to FAX, FAX Printer Driver (FPD) may exhibit scaling problems with Excel version 4.0.

CAUSE

Printer drivers do not control how the image is scaled. Scaling is left to the application.

RESOLUTION

Select the Print Preview command before printing the image. If it is not scaled the way you want it, correct it before printing.

This problem does not occur if you connect the Microsoft FAX driver to Port rather than LPT1.

Additional query words: 3.00a

Keywords: KB112234