STOP Message: 0x0000000D on ACER AcerFrame 1000 (Model 1733)
Article ID: 112840
Article Last Modified on 10/31/2006
APPLIES TO
- Microsoft Windows NT Advanced Server 3.1
- Microsoft Windows NT Workstation 3.1
- Microsoft Windows NT Advanced Server 3.1
This article was previously published under Q112840
SYMPTOMS
When you install Windows NT on an ACER AcerFrame 1000 (Model 1733), a
trap 0x0000000D may occur during setup (from floppy disk or CD-ROM).
This is not a blue screen; this happens before setup. When you attempt to
boot from the floppy disk, the screen goes to the Windows NT Portable
Bootloader, then the following trap error appears on a dark screen:
TRAP: 0X0000000D General Protection Fault.
TR=0028, etc. (followed by half a screen-full of hex register dump)
CR0=E0000011 CR2=00000000 CR3 = 00030000
GDT Limit = 03FF BASE = 00036000 IDT LIMIT=07FF
BASE =00036400
(and so on....)
RESOLUTION
To avoid this problem, upgrade the BIOS on your computer. For more
information, call ACER technical support at (800) 637-7000.
The ACER product included here is manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding this
product's performance or reliability.
Additional query words: prodnt
Keywords: kbhardware kbsetup KB112840