WD: Lotus Notes Prompts for Setup Following Word 6.0 Installation

Q112866

The information in this article applies to:

SYMPTOMS

If you run Word 6.0 Setup on a workstation on which Lotus Notes is already installed, the next time you try to run Lotus Notes, you may be prompted with the Notes Setup dialog even though the program is already installed on your workstation.


CAUSE

When you run Word 6.0 Setup on a workstation where Lotus Notes is installed, Setup automatically detects the existence of Notes and installs a converter that allows Lotus Notes to import Word documents.

To properly install the converter, Word must also modify your NOTES.INI file. Notes allows the NOTES.INI to exist anywhere on your Notes server or your local workstation as long as this location is referenced in the PATH statement in your AUTOEXEC.BAT file. In contrast, Word 6.0 Setup only searches for your NOTES.INI file in the directory containing NOTES.EXE or in your Windows program directory. If NOTES.INI is not found in either location, Word Setup creates a new NOTES.INI file in your Windows directory containing only the following lines: 


   [Notes]

   EDITIMP1=Microsoft Word,0,_msimp,,.doc,.mcw,.dot,
Because NOTES searches for the NOTES.INI file in your workstation Notes and Windows directories prior to searching other directories on your path, it finds and uses the new, incomplete NOTES.INI file created by Word. Because the INI file doesn't contain other necessary Notes configuration information, Notes returns its Setup dialog and prompts you to complete your LAN Workstation Notes installation.


RESOLUTION

To resolve this problem, obtain Word 6.0c, the latest upgrade for Word 6.0. Call the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

http://www.microsoft.com/worldwide/default.htm


WORKAROUND

Use the following procedure to work around this problem:

  1. Choose Cancel when prompted by Notes to set up your LAN Workstation.


  2. Add your NOTES.INI directory path to the PATH Statement in your AUTOEXEC.BAT file and restart your computer.


  3. Delete the NOTES.INI file that Word 6.0 Setup previously added to your Windows program directory.


  4. Rerun Word 6.0 Setup to properly install the converter.


As a Notes administrator, to avoid this problem with additional Word 6.0 workstation installations, locate your users' NOTES.INI files either in each user's Windows directory or in the user's local workstation Notes directory.


STATUS

Microsoft has confirmed this to be a problem with the Word 6.0 for Windows Setup program. This problem was corrected in version 6.0a of Word for Windows. For information about obtaining Word 6.0c, the latest upgrade of Word 6.0, please see the "Resolution" section of this article.


MORE INFORMATION

Microsoft modified Word 6.0a Setup so that if Setup does not find the NOTES.INI file in the Windows directory or the directory containing NOTES.EXE, Setup no longer creates a new NOTES.INI file in the Windows directory.

After Word Setup finishes, you should make sure the Notes directory is on the path, and then rerun Setup to install the Lotus Notes converter.

Additional query words: textconv word6 conversion converted converts transfer transfers translation translate _msimp lotusnotes buglist6.00 fixlist6.00a

Keywords : kbdta kbconversion wd2000
Issue type : kbbug
Technology :


Last Reviewed: November 4, 2000
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