Knowledge Base

Mac OOF: Err Msg: ...Application...Has Unexpectedly Quit

Article ID: 112876

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q112876

SUMMARY

PROBLEMS

When you choose the Select Message Types drop-down list box from the Ignore Message Type section in the Configuration dialog box of Out of Office Server, the following error message may appear:
The application "unknown" has unexpectedly quit.

CAUSE

If there are more than 255 characters to display in the drop-down list box, this error message appears. This may be caused by a large number of custom forms installed on the Mail server.

WORKAROUND

To work around this problem, you can perform one of the following procedures:

  • Remove some of the custom forms installed on the Mail server. After you choose the ignored message types, you can reinstall the custom forms.
  • Use Electronic Forms Designer to shorten the names of the custom forms and then update them on the server. Again, after you choose the ignored message types, you can reset the full descriptions on the forms.

Additional query words: 3.10d

Keywords: KB112876