Knowledge Base

PC WRmt: Selector Hangs if Fax Printer Driver Missing

Article ID: 112910

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q112910

SYMPTOMS

The Microsoft Mail System Selector is a utility that is installed with version 3.2 of Microsoft Mail Remote for Windows. This utility stops responding (hangs) if the Fax printer driver is corrupt or missing. As a result, Mail Remote for Windows crashes.

STATUS

Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail Remote for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.20

Keywords: KB112910