Knowledge Base

PC Win: MMF Recovery Can Cause Missing Message Body

Article ID: 113164

Article Last Modified on 10/30/2006

Microsoft Mail Client 3.0
Microsoft Mail Client 3.2

This article was previously published under Q113164

SYMPTOMS

The Mail message file (MMF) Recovery utility built into versions 3.0b and 3.2 of Microsoft Mail for Windows causes messages that have been copied to multiple folders to lose their message bodies, including any attachments. A copy of the message with the text intact will be saved in the "Lost and Found" folder created by the recovery process; however, all attachments will be lost.

CAUSE

This is by design; the loss of these attachments is due to the structure of the .MMF file. You should only use the MMF Recovery utility if .MMF file corruption is evident. The utility is not designed to be used on working .MMF files that exhibit no signs of corruption.

MORE INFORMATION

For additional information, please see the following article in the Microsoft Knowledge Base:

131508 Err Msg: The Message Could Not Be Fully Recovered

Additional query words: 3.00b 3.20

Keywords: KB113164