Knowledge Base

STOP Message: 0x0000000A with ARROW.SYS Driver

Article ID: 113192

Article Last Modified on 10/31/2006

Microsoft Windows NT Advanced Server 3.1
Microsoft Windows NT Workstation 3.1

This article was previously published under Q113192

SYMPTOMS

If you installed the ARROW.SYS driver from Service Pack 2, your Adaptec SCSI Adapter may not be recognized or this STOP message appears:

STOP 0X0000000A [0X00000012, 0X00000010, 0X00000001, 0X80269287 ]
Memory at 12 was referenced at IRQL 16 for 1 access form 80268000
Address 80269287 has base at 80268000 - ARROW.SYS

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem has been corrected in the latest U.S. Service Pack for Windows NT and Windows NT Advanced Server version 3.1. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

   S E R V P A C K

Additional query words: prodnt blue trap

Keywords: kbother KB113192