Knowledge Base

PRJ: Accept? Column and Update Task Button Missing in Message

Article ID: 113613

Article Last Modified on 1/18/2007

APPLIES TO

This article was previously published under Q113613

SYMPTOMS

In Microsoft Project, when you use the Send Task Request command to send an electronic mail message to a resource assigned to your project, and you choose not to update the project file when you receive the reply from the resource, the following symptoms occur:

  • When the resource receives your second message, the message does not contain an Accept? column to either accept or reject the task request.

  • When you receive the second reply from the resource, the message does not contain the Accept? column with the response of the resource. Additionally, the message does not contain an Update Task button.

  • You no longer receive the message asking if you want to update the Microsoft Project file when you reply to the message.

WORKAROUND

To avoid losing the Accept? column and the Update Response button in a Task Request mail message, choose the Update Response button in the message each time you receive a response from a resource, or choose Yes when prompted to update the project.

If you have already lost the Accept? column and the Update Response button in a Task Request mail message, you must open the project and send the task request to the resource again.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

Steps to Reproduce Behavior

  1. In a new project, enter a task, T1. Select T1.
  2. From the Standard toolbar, choose the Resource Assignment button. In the Name column, type your email name and press ENTER. Choose the Assign button.
  3. From the File menu, choose Save. In the File Name box, type Resource and choose OK.
  4. From the Tools menu, choose Workgroup, and then choose Send Task Request. In the Subject box, type From PM, and choose Send.
  5. Start your mail program and open the From PM message. Choose Reply. In the Subject box, type First Reply. In the Message box, type No, I can't do it. In the Accept? column, enter No. Choose Send.
  6. In your mail program, open the First Reply message. Choose Reply. In the Subject box, type 2nd From PM and in the Message box, type You have to. Choose Send. A dialog box appears with the following message:
    Do you want to update the Microsoft Project file containing these tasks now?
    Choose No.
  7. In your mail program, open the 2nd From PM message. Choose Reply.

    Note that there is no Accept? column.
  8. In the Subject box, type 2nd reply and in the Message box, type OK, I'll do it, but I have no way to accept. Choose Send.
  9. In your mail program, open the 2nd Reply message.
Note that the message does not contain an Accept? column or an Update Project button.

REFERENCES

For more information about the Send Task Request Command, choose the Search button in Help and type:

Send Task Request command

Keywords: kbbug kbpending kbusage KB113613


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