Knowledge Base

Distorted Control Menu and Application Buttons

Article ID: 113780

Article Last Modified on 6/13/2001

APPLIES TO

This article was previously published under Q113780

SYMPTOMS

When you run the Windows Sound System applications, such as Quick Recorder, a general protection (GP) fault may occur in the video driver. Choosing OK brings the application window back, but the Control menu and the Minimize and Maximize commands look distorted or are not available.

CAUSE

The problem is caused by a video conflict.

RESOLUTION

To correct the problem:

  1. As a test, use the basic VGA driver that comes with Windows. The Windows Sound System applications should work correctly.
  2. Update the video driver. -or-

  3. Select a lower resolution video driver.

Additional query words: 2.00 gpf gp gen protect card error message msg err

Keywords: KB113780


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