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Err Msg on System Without Windows: Setup Has Not Found...

Article ID: 113834

Article Last Modified on 11/21/1999

Microsoft MS-DOS 6.21 Standard Edition

This article was previously published under Q113834

SYMPTOMS

If you purchased a computer with the original equipment manufacturer (OEM) version of MS-DOS 6 preinstalled and Windows or Windows for Workgroups is not installed, you are prompted for the Windows directory with the following message when you run MS-DOS 6.21 Upgrade Setup:

Setup has not found Microsoft Windows on your computer. Type the path to your Windows directory, and then press ENTER.

CAUSE

This error message occurs because a computer with OEM MS-DOS 6 preinstalled has both Microsoft Backup and Microsoft Backup for Windows installed.

Microsoft has confirmed this to be a problem in MS-DOS version 6.21. This problem was corrected in MS-DOS version 6.22.

WORKAROUND

To work around this problem, press ESC to return to the previous screen. The MS-DOS 6.21 Setup code is then reset not to prompt for the Windows path. You can now accept the defaults and install MS-DOS 6.21.

Additional query words: 6.22 6.00 6.20 err msg error

Keywords: KB113834