Q114224

• Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

SYMPTOMS

If you use Word Setup to remove Word or to remove the Converters, Filters, and Data Access from your system, and then you use Setup to reinstall, the check box for Converters, Filters, and Data Access appears selected, even though Text Conversion Filters and Graphic Import Filters are not installed.

CAUSE

By design in Word, when you uninstall Word Converters, Filters, and Data Access using Word Setup, Setup will not remove the ODBC drivers.

Because the ODBC drivers are not removed, when you reinstall, the initial screen shows the option for Converters, Filters, and Data Access as already installed. If you choose the Change Options button, you will see that the Text Converters, Graphics Filters, and Data Access [ODBC] options are not selected, and only ODBC is selected.

RESOLUTION

1. Run Word Setup.



2. Choose the Add/Remove button.



3. Select the Converters, Filters, and Data Access option, and then choose the Change Option button.



4. Select the Text Converters and Graphic Filters check boxes and choose the OK button.



5. Choose the Continue button to complete the reinstall.

MORE INFORMATION

The following is the list of ODBC files installed by Word that are not removed when an uninstall is done:

DRVACCSS.HLP
DRVDBASE.HLP
DRVFOX.HLP
DRVPARDX.HLP
RED110.DLL
PDX110.DLL
XBS110.DLL
MSJETDSP.DLL
ODBC.DLL
ODBCINST.DLL
ODBCINST.HLP
ODBCADM.EXE
SIMBA.DLL
SIMADMIN.DLL

Additional query words: 6.00a conv winword 6.00c word6

Keywords : kbole kbsetup
Issue type :
Technology :