Knowledge Base

Unable to Upgrade Service Pack 2 On Magneto Optical Drives

Article ID: 114244

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q114244

SYMPTOMS

When upgrading Windows NT version 3.1 to Service Pack 2 on a Magneto Optical drive or any removable drive, the Update program reports there is not enough space available when there is space left on the disk.

CAUSE

The Win32 API that determines drive type informs the Update program that the drive is DRIVE_REMOVABLE; the Update program considers it to be a floppy, so the free space check ends up incorrect.

RESOLUTION

No resolution is available at this time.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.


Additional query words: prodnt ntas sp2

Keywords: kbother KB114244


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