PC Tools Utilities Fail When 32-Bit Access Is Enabled
Article ID: 114264
Article Last Modified on 10/23/1999
APPLIES TO
- Microsoft Windows for Workgroups 3.11
This article was previously published under Q114264
SYMPTOMS
When you use Windows for Workgroups 3.11 with 32-bit file access enabled,
the Windows-based utilities in Central Point Software PC Tools for Windows
(such as Undelete and Optimize) fail, and the following error is generated:
Exit Windows and run the MS-DOS version of this utility.
Interrupt 26 (Direct sector write) blocked to preserve volume
integrity.
CAUSE
This problem occurs when 32-bit file access is enabled and you run any
application or utility that calls interrupt 26.
RESOLUTION
To work around this problem either:
- Disable 32-bit file access.
-or-
- Obtain the file FIX32B.EXE from the Central Point bulletin board service
(BBS) or the Central Point library on CompuServe.
NOTE: FIX32B.EXE is not supported by Microsoft. Customers must call
Central Point for assistance with this file.
MORE INFORMATION
FIX32B.EXE is a self-extracting file containing all the required files to
allow PC Tools for Windows Diskfix, Optimizer, and File Manager Undelete
utilities to run with Windows for Workgroups 3.11 32-bit file access. It
includes "readme" files in English, German, and French.
IMPORTANT: Do not install this patch unless you have both PC Tools for
Windows 2.0 and Windows for Workgroups 3.11.
The products included here are manufactured by Central Point Software, a
vendor independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Additional query words: 3.11 CP PCT pctools PCTW 2 Vfathlp.386 vfat 1.0 2.0
Keywords: KB114264