Knowledge Base

Compaq 5/60M with QVision Video Card and Driver in Slot 5 Hang

Article ID: 114296

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q114296

SYMPTOMS

When you install the Compaq QVision driver on a Compaq 5/60M computer with Compaq's QVision video card installed in the fifth expansion slot, a STOP message appears when you restart your computer. The standard VGA (640x400) mode does work correctly and the computer passes all Compaq diagnostic tests. The QVision driver also works correctly with the QVision card installed in a Compaq Deskpro/M 486/66.

WORKAROUND

Although Compaq requires that the card be in slot 5 for full functionality, moving the video card to a different slot avoids this problem in some cases.

STATUS

Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt blue trap

Keywords: kbother KB114296


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