X400: First Contact Form for X.400 Gateway

MORE INFORMATION

               MICROSOFT X.400 GATEWAY PROBLEM REPORT FORM

Gateway version:    2.1    3.0    3.2

X400GATE.EXE 2.1 is 262265 bytes
X400GATE.EXE 3.0 is 309792 bytes
X400GATE.EXE 3.2 is 513370 Bytes


MICROSOFT MAIL         Postoffice version: _____________________

                             Network name: _____________________

                          Postoffice name: _____________________

Network operating system: ___________________________

What system are you connecting to? (AT&T, RS4000, etc.)



				

What is the Administrative Domain/Service Provider?



				

How are you connecting?

 - TP0/X.25
 - TP4/CLNP (3.2 only)
 - Both (3.2 only)

Has this worked before?   YES/NO

If YES, when did it quit working? ______________________________

What, if anything, was changed before it quit working?






Is this problem seen on the foreign mail system?   YES/NO

Is problem seen on local (MS Mail) system?   YES/NO

Is this local to one user, or is it global?

Intermittent or consistently reproducible? ___________________

Can a loop message (from MS Mail to MS Mail through X.400) be sent? YES/NO

Can mail be sent from the foreign sail system to MS Mail?   YES/NO

Can mail be sent from MS Mail to the foreign mail system?   YES/NO

List any error messages
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Files needed
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You should find and extract these files and have them ready to send
to Microsoft PSS (preferably electronically):

 - X400.LOG file from the LOG subdirectory.

The most helpful way to do this is to create a new LOG file containing
only the problem in question. If you cannot do this, send in the existing
LOG file. Here is how to generate a new one:

1. Delete the X400*.LOG file.
2. Run the Gateway using the command line: "X400GATE -LVD".
3. Recreate the problem.

Extract these configuration files from the X.400 subdirectory:

 - ADDRCONV.CFG
 - BODYPART.CFG
 - INCNCT.CFG
 - MTA.CFG
 - OUTCNCT.CFG
 - ROUTE.CFG

For version 3.2, extract these files also from the X.400 subdirectory:

 - INCNCT2.CFG
 - OUTCNCT2.CFG
 - X400GATE.INI

Describe the problem
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