Knowledge Base

PRB: Smart Quotes Not in Help Files Compiled From Word 6 RTF

Article ID: 114604

Article Last Modified on 7/11/2005

APPLIES TO

This article was previously published under Q114604

SYMPTOMS

When using the Microsoft Windows Help Compiler (any version) to compile a .RTF file generated by Microsoft Word for Windows version 6.0, any double quotation marks (") in the text may not show up in the compiled help file.

CAUSE

Microsoft Word for Windows 6.0 automatically replaces double quotation marks with "smart quotes". This causes your .RTF file to contain the \ldblquote and \rdblquote tokens rather than the double quotation mark characters. The Help Compiler does not recognize these tokens and therefore ignores them.

RESOLUTION

  1. Stop Word for Windows from replacing quotation mark characters in the future by unchecking the "Replace Simple Quotes with Smart Quotes" check box under both of the following dialog boxes:

    1. Choose Options from the Tools menu, then choose Auto Format.
    2. Choose Auto Correct from the Tools menu.
  2. Replace existing quotation mark characters by performing a search and replace. That is, search for and replace the smart quotes with the quote character (") (without the parenthesis).

MORE INFORMATION

In addition, apostrophes ('), also known as single quotes, may not show up in the compiled help file. Follow the instructions above to replace the apostrophes as well.

Additional query words: 3.10 3.50 4.00 95 WINHELP HC HC31 HC30 HCP

Keywords: KB114604


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