PRB: ADT Licensing Agreement Incorrectly States Support Policy

Article ID: Q114879
Creation Date: 15-MAY-1994
Revision Date: 05-MAR-1996

The information in this article applies to:

Microsoft Access Developer's Toolkit version 2.0

SYMPTOMS

Novice: Requires knowledge of the user interface on single-user computers.

The Standard support policy listed on the back of the Microsoft Access Developer's Toolkit (ADT) version 2.0 registration card reads, in part, as follows:

   No-charge support, via a toll call, is available from Microsoft for
   90 days beginning with your first call to a support engineer.

This information is incorrect.

RESOLUTION

The Standard support policy on the registration card should read, in part, as follows:

   Unlimited no-charge support, via a toll call, is available from
   Microsoft support engineers.

The ADT is a member of the AnswerPoint Desktop Applications cluster, not the Developer cluster, and therefore has the same support policies as Microsoft Access version 2.0.

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY.