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Cannot Print Faxes from AWFAX Fax Viewer with the HP 1200C

Article ID: 115144

Article Last Modified on 10/10/1999

APPLIES TO

This article was previously published under Q115144

SYMPTOMS

When you try to print from the Fax Viewer in Microsoft At Work PC Fax to a Hewlett-Packard DeskJet 1200C color printer, a blank sheet of paper is ejected from the printer.

CAUSE

The Hewlett-Packard DeskJet 1200C color printer driver version 2.20 does not support printing from the Fax Viewer.

RESOLUTION

Hewlett-Packard has a new printer driver (version 3.30) that allows the 1200C color printer to print from the Fax Viewer. You can obtain this new printer driver from Hewlett-Packard.

MORE INFORMATION

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.11 print efax hp desk jet

Keywords: KB115144


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