WD97: Merge Data Source Fails to Attach, Merge, or Allow Check
Article ID: 115171
Article Last Modified on 1/19/2007
APPLIES TO
- Microsoft Word 97 Standard Edition
This article was previously published under Q115171
SYMPTOMS
When you are working with a mail merge data source, the following symptoms
may occur:
- Error message: "Word was unable to open the data source"
- The data source appears to have not attached after you try to attach it.
- Navigation of data records may be prevented.
- Merging may halt at a particular record prematurely.
- Data source searching may halt prematurely.
- More than one record merges to the same merged document page
unexpectedly.
The lack of helpful error messages that explain the reasons for the
problems make troubleshooting difficult.
CAUSE
These problems are most likely caused by mismatched double quotation marks
in a mail merge data source document.
RESOLUTION
These problems can be resolved by correcting the quotation marks. Open the
data source file without attaching it to the main file. Browse or search
for any mismatched quotation marks and correct them by providing matching
left and right quotation marks or by removing the offending quotation
marks.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: datafile data file database unmatched quotes 8.00 word8 word97
Keywords: kbmerge kbprint KB115171