Q115239

• Microsoft Project for Windows, version 4.0

SYMPTOMS

When you use Microsoft Project for Windows, toolbar buttons may not be correctly displayed. For example, toolbar buttons may be displayed in reverse video, lines may be drawn through them, or they may be unavailable (dimmed).

This problem is linked to the type of video card and video driver that is currently selected: it normally occurs with high-resolution video drivers that are using at least 256 colors or are running at a high resolution (800 by 600, or 1024 by 768 or higher) mode. Specific drivers and cards that this problem has been known to occur with include: video drivers for the S3 chips sets, ATI video cards, Diamond Stealth, and Orchid video drivers.

CAUSE

Many video drivers are having problems with the way that Microsoft Project is displaying the toolbar icons. These problems do not usually occur in other applications that have the same type of toolbars, such as Microsoft Excel version 5.0, Microsoft Word version 6.0, and Microsoft Access version 2.0. Microsoft Project version 4.0 has slightly different toolbar functionality than these other applications; these differences are not being taken into account by the video driver manufacturers.

RESOLUTION

To resolve this problem, you should obtain a copy of the latest video driver from your display or video card manufacturer. To verify that you are using the most up-to-date driver, contact your display or video card manufacturer.

-or-

To temporarily work around this problem, do any of the following:

• Change the video driver color combinations.


-or-


• Install a Windows generic video driver.


-or-


• Change the resolution of the installed video driver.

Additional query words:

Keywords : kbusage
Issue type : kbprb
Technology :