Knowledge Base

X400: SMTP Address Dropped from To and CC Lists

Article ID: 115349

Article Last Modified on 10/30/2006


APPLIES TO


This article was previously published under Q115349

SYMPTOMS

If you send a message to the X.400 gateway with an SMTP address in the TO: or CC: list, the SMTP address is dropped.

CAUSE

SMTP addresses selected from the global/POSTOFFICE address list are displayed. One-off SMTP addresses (entered by the originator) are not displayed.

RESOLUTION

The gateway now creates a free-form name for all recipients as follows:
  • if only a foreign email address is available, enclose it in single quotes:

    'laurahal@microsoft.com'

  • use a friendly name if one is available, and put the foreign address in parentheses:

    Laura Halliday (laurahal@microsoft.com)

The SMTP address is shown with its friendly name but it cannot be replied to.

Keywords: KB115349