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UPS Problems on HP Net Server

Article ID: 115507

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q115507

SYMPTOMS

When you use an American Power Conversion Uninterruptible Power Supply (UPS) on a Hewlett-Packard (HP) Net Server 4D/66LM, starting the UPS service fails and the following message appears:
Could not start the UPS service. Check the connections and the interface signals.

RESOLUTION

Make sure the BIOS on the Net Server is revision 1.0016AM0 or higher. Also, if the system board is part number D2182-69001 or D2182-60001, it may be necessary to obtain an upgrade for the system board from Hewlett-Packard. A board with serial number 34005 or higher should not experience this problem.

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Additional query words: prodnt

Keywords: kbother KB115507


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