ACC: GPF with Genoa 7900 Video Card Using 800x600x16 Driver
Article ID: 115573
Article Last Modified on 6/25/2002
APPLIES TO
- Microsoft Access 2.0 Standard Edition
- Microsoft Access 95 Standard Edition
This article was previously published under Q115573
Novice: Requires knowledge of the user interface on single-user computers.
SYMPTOMS
When you attempt to view an OLE object in Microsoft Access on a computer
using a Genoa 7900 video card with the Genoa 800x600x16 video driver, you
receive a general protection (GP) fault.
CAUSE
This problem is caused by a problem with the video driver. The GP fault
occurs when you use the Genoa 800x600x16 video driver to view OLE 2.0
bitmaps.
Note that this problem affects all OLE 2.0 application programs that use
OLE 2.0 for caching and drawing (such as Microsoft Access). This problem
does not affect Microsoft Excel and Microsoft Word for Windows, as these
programs do their own drawing.
RESOLUTION
Contact Genoa Systems Corporation at (408) 432-9090 for information about
video driver upgrades.
Additional query words: gpf
Keywords: kbhardware kbprb kb3rdparty KB115573