Knowledge Base

Problems Accessing Floppy Disk Drives

Article ID: 115600

Article Last Modified on 11/15/2006


APPLIES TO


This article was previously published under Q115600

SYMPTOMS

The following floppy disk problems may occur when you are running Windows 95:
  • You cannot access your floppy disk drive.
  • When you choose a floppy disk drive, it attempts to read the wrong drive.
  • Your floppy disk drive does not appear or appears incorrectly.

CAUSE

If the CMOS settings of your computer do not indicate that a floppy disk drive is installed, Windows 95 may not be able to display your floppy disk information correctly. MS-DOS, or the real-mode portion of Windows 95, may allow you to access the floppy disk drive.

RESOLUTION

Refer to your computer documentation, or consult with your hardware vendor regarding how to access and update your CMOS settings.

Additional query words: floppies errors BIOS

Keywords: KB115600