Knowledge Base

Add Network Adapter Dialog Box Shows No Adapters

Article ID: 117368

Article Last Modified on 10/31/2006

APPLIES TO

This article was previously published under Q117368

SYMPTOMS

From Control Panel, when you choose the Network icon and then select the Add Adapter button to install a network adapter, the only available selection in the Network Adapter Card list is "<Other> Requires disk from manufacturer."

CAUSE

The only available selection in the Network Adapter Card list is "<Other> Requires disk from manufacturer" when the UTILITY.INF file is missing or damaged, or is not in the SYSTEM32 directory.

RESOLUTION

To restore the Network Adapter Card list, expand the UTILITY.INF file from CD-ROM or floppy disk and place it in the SYSTEM32 directory. UTILITY.INF is in the install directory on CD-ROM and on disk 7 of the disk set.

Additional query words: prodnt

Keywords: kbsetup KB117368


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